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NAV  ¶¶Òù Inc.

Payroll- Frequently Asked Questions

Why does my paycheck come from ¶¶Òù, Inc. and not from the state agency/company where I work?

¶¶Òù, Inc. (UEI) contracts with state agencies and other organizations to be the employer of record for Student Assistant employees. This means UEI is your employer even if you perform work off campus.

My UEIWorkforce password has expired – what do I do?

Click on the Forgot/Reset Password link on the UEIWorkforce login page and follow the instructions.

When and how do I report my hours worked?

Hours are reported daily (including lunch breaks) through UEIWorkforce. If you do not have access to a computer at work, please make changes to your timesheet through change requests. (See job aid below).

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You should submit your timesheet after your last punch for the pay period. If you use the physical time clock to clock in/out, you will still need to submit your timesheet.

 

Why can’t I manually enter my hours?

Employees are not allowed to make edits to their timesheets manually. Employees must make changes to their timesheets through change requests.

 

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How can I see how many hours I have worked?

In order to view hours worked, employees can review their timesheets within UEIWorkforce or their paycheck stubs in UEI Workforce.

When and how do I get paid?

Employees are paid semimonthly (twice a month) on the 7th and the 22nd unless otherwise noted on the Payroll Calendar. If you have signed up for direct deposit, your paycheck will be deposited into your bank account on payday. Checks for employees who are not on direct deposit will be mailed to their home address.

 

When are W-2s available?

W-2s for the previous year are available at the end of January.

 

If I sign up for direct deposit, when will it take effect?

Direct deposits are effective for the pay period they are received. Requests received in UEI Payroll Services before the end of the month will be effective in the check for the 7th, requests received by the 15th will be effective in the check for the 22nd.

How do I log in to UEIWorkforce?

Your UEIWorkforce login is the first initial of your last name plus your full 8-digit UEI ID number (with leading zeros).

I have forgotten my password for Employee Online – how do I reset it?

If you have forgotten your password, click on the Forgot/Reset Password link on the UEI Workforce login page and follow the instructions.

How do I update my email and/or home address?

Log in to UEIWorkforce. Click on Quick links, HR Actions
and Employee Personal Information Update.

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How can I get a copy of my paycheck stub(s)?

Log in to UEIWorkforce. Under the My Pay Tab, choose Pay History. Select the pay period and follow the instructions to print your paycheck stub.

I don’t have access to a printer, how can I print my paycheck stubs and/or W-2?

Employee paycheck stubs and W-2s are located in UEIWorkforce. If you do not have access to a printer, employees can visit Human Resources or Payroll Services on the third floor of the Hornet Bookstore building and use the computer/printer kiosk to print their paycheck stub
or W-2.

I separated and no longer have access to UEIWorkforce, how can I access my account?

Contact the Human Resources Department at uei-hr@csus.edu or 916-278-7003 to have your account unlocked.